Transit Twitter isn’t real life Which riders are agencies really reaching? A hard look at communications channels by race and income.
A year of rider report cards What our Rider Happiness Benchmarking survey has to say about “the new normal”
What riders really think Would they recommend their transit agency to friends and family? Plus other intel from our summer Rider Happiness Benchmarking survey…
The Guide to Open Mobility-as-a-Service How cities, transit agencies, and companies are using MaaS data standards to rewrite the rules of app-based transportation
Riders are coming back. Here’s what they have to say. Are transit riders getting vaccinated? What would get them to ride more? What’s in your local agency report card? All that and more, in our Rider Happiness Benchmarking survey.